Privacy policy

Effective Date: June 11, 2025

ORTEL ELECTRONICS PVT LTD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect
We may collect the following information when you visit or use our services:

Personal Information: Name, email address, phone number, delivery address, and payment details.

Device Information: IP address, browser type, operating system, and device identifiers.

Order Information: Product details, payment confirmation, and order history.

2. How We Use Your Information
We use your information for purposes such as:

Processing and fulfilling orders.

Providing order confirmations and tracking updates.

Sending promotional emails (only if you opt-in).

Responding to customer queries and support requests.

Improving our website and services.

3. Sharing of Information
We do not sell or rent your personal data. Your information may be shared only with:

Logistics and delivery partners to ensure timely delivery.

Payment processors for secure transactions.

Legal authorities when required by law or to protect our rights.

4. Data Security
We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, track usage, and gather analytics data. You may disable cookies through your browser settings, but this may affect site functionality.

6. Retention of Information
We retain your data for as long as it is necessary for the purposes mentioned in this policy or as required by law.

7. Your Rights
You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications at any time.

Request details of the information we hold about you.

8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates
We may update this Privacy Policy periodically. We encourage you to review it regularly.

10. Contact Us
For any privacy-related concerns, please contact:

ORTEL ELECTRONICS PVT LTD
📧 Email: ortellifestyle@gmail.com
📞 Phone: 9560087146
📍 Address: House No 33, Radhepuri - Extension 1, Near Mary Convent School, New Delhi - 110051, India